Catz 5 / Dogz 5 Sound Problem Solved (Win 2000/XP)

[Kahlah - The Twilight Wolf]

The Question/Error or Problem

Error: "Sound did not initialize. No sounds will be played."

Pertains to:
Petz 5 (Dogz & Catz 5)
Windows 2000 w/ service pack 4
Windows XP w/ service pack 2
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The Answer/Solution

There seems to be a conflict between Windows 2000 using DirectX 9.0b or Windows XP running service pack 2, and Petz 5. There is a file that gets installed into the Petz folder called 'setupapi.dll' that appears to be causing a conflict with other newer system files installed with the latest Windows service packs. The workaround is to delete this file (setupapi.dll) from the main Petz folder and try running the game again.

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That comes Directly from Ubi Soft's Staff. I have Informed them that there is a second file that MUST Be deleted in order for the sound to work again. The file is called smapi.dll. Delete these two files and empty your recycling bin. Then Run Petz 5 again. Your Sound should work n__n

Have fun!

[bspork16]

Yippy, I haven't heard my dogz howl and bark in a long time and now its working!!!! thanks

[swktessa]

OMG thankyou! I've only heard these sounds once before, when I first switched from 2000 to XP the sounds worked the first time I opened dogz, and then stopped working again.
Yay now I have sound!

[eleanor]

wow... my dog- it barked!

[Kitty]

*GASP!!!!!* my dog it barked!!!! thankies kahlah!!

[scruffts]

it barked *hugs*

[animallover11]

OMG! My catz Meowed! *Cries* Thank you soo much! I love you! (Sorry, I am just so happy)

[Pilot]

OMG! I'm forever in my debt! I've never heard most of my dogz bark ever! Thankyou so much! It sounds so beautiful (but it will probably get on my nerves after a couple of days) anyway thankyou kahlah!

[Megsy]

*huggles* Thankyou! now i can hear my pretty kitys meow!

[Katie ♥]

My puppy barked! *huggles kahlah*

[Mercedes]

Kahlah said:

The Question/Error or Problem

Error: "Sound did not initialize. No sounds will be played."

Pertains to:
Petz 5 (Dogz & Catz 5)
Windows 2000 w/ service pack 4
Windows XP w/ service pack 2
---------------------------------------------------------------

The Answer/Solution

There seems to be a conflict between Windows 2000 using DirectX 9.0b or Windows XP running service pack 2, and Petz 5. There is a file that gets installed into the Petz folder called 'setupapi.dll' that appears to be causing a conflict with other newer system files installed with the latest Windows service packs. The workaround is to delete this file (setupapi.dll) from the main Petz folder and try running the game again.

--------------------------------------------------------------------
That comes Directly from Ubi Soft's Staff. I have Informed them that there is a second file that MUST Be deleted in order for the sound to work again. The file is called smapi.dll. Delete these two files and empty your recycling bin. Then Run Petz 5 again. Your Sound should work n__n

Have fun!

hehe, before I heard about fixing it that way, I was trying to reinstall it, reinstall direct x, restart the computer, and this and that and the other thing.. ect. That help file thing, the one that comes with petz... = Useless. I finally came to that site and found out.

[pirouette]

Thank you sooo much:) I've always wanted to get the sound back

[pirouette]

I LOVE YOU SOOOOOOOO MUCH!!! IT WORKED:DYAY!!!!

[Funkydragon]

When I did it, it didn't work. Then I relized the sound was off . Thank you so much!

[SVU Chick]

My computer won't let me delete the setupapi.dll file. How do I delete it?