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Post by INDIGO on May 5, 2007 21:46:15 GMT
so, i just got seasons, and it installed good and everything. but then when i go to play the game, it never loads fully and always freezes up (the game, not my whole computer).
does anyone know why it won't finish loading? the only other expansion i have is pets. also, if you need me to take a screenshot or something of where it's freezing up (since it's the same place every time), i can do that.
thanks.
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Post by Selena on May 6, 2007 5:23:27 GMT
I would go to the main ts2 site, use the help section and report a problem. They'll probably be able to help you better.
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Post by Linsey on May 6, 2007 21:48:15 GMT
Do you have downloads in your game? First thing is to take these out.
Did you install Seasons with downloads still in your game? This can mess your game up.
Where is it freezing is it when you load into a family?
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Post by INDIGO on May 6, 2007 22:11:36 GMT
ooh, yeah, i did install it with the downloads still there. & its freezing before the neighborhood screen pops up, it doesn't even get halfway before it completely stops. /:
so should i try uninstalling it, moving my downloads folder somewhere else, installing it, then moving them back?
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Post by kaitlin008 on May 6, 2007 22:47:59 GMT
Is your computer strong enough to handle it?
& Selena is right, you should go to thesims2.com because they'll be the most helpful.
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Post by INDIGO on May 6, 2007 23:04:04 GMT
yeah, i'm pretty sure it is 'strong' enough, i guess. it's fairly new, and hasn't been crashing randomly or anything.
& i checked thesims2.com, but couldn't really find out my problem, so i tried uninstalling and reinstalling earlier. nothing changed.
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Post by Selena on May 7, 2007 0:30:47 GMT
If you submit a tech help form with your problem, you will get an answer.
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Post by Linsey on May 7, 2007 10:31:56 GMT
I'd try a full uninstall and reinstall of all the games. Sometimes files can be corrupt within the game itself.
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Post by Selena on May 7, 2007 17:44:28 GMT
That's true, just make sure you know where all of your codes are for installing the game.
That's part of my problem..I have issues remembering where I put them. ^^;
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Post by INDIGO on May 17, 2007 20:09:22 GMT
thanks for the advice!
just one more question- i think i'm just going to do what linsey said and reinstall all of my games. but would that do anything to my downloads folder?
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Post by Linsey on May 17, 2007 20:35:36 GMT
You have to move your downloads folder out otherwise it'll get deleted.
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Post by INDIGO on May 17, 2007 21:53:25 GMT
aha, that makes sense!
thank you both! <3
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